Senior Swat Support Engineer (10am To 7pm Schedule)

DevOps Jobs

Costa Rica, Costa Rica
Fully remote
2+ years experience with erp applications
4+ years as customer support specialist
Ability to work 10am to 7pm schedule
The SWAT Support Team focuses on improving customer performance and experience

Job Summary

  • The SWAT Support Team focuses on improving customer performance and experience.
  • As a SWAT Support Analyst, you will troubleshoot and resolve complex software issues.
  • Workday promotes a culture of integrity, empathy, and collaboration.

Matching Summary

The SWAT Support Team focuses on improving customer performance and experience.

Skills & Requirements

Must-have

  • 2+ years experience with ERP applications
  • 4+ years as customer support specialist
  • Ability to work 10am to 7pm schedule

Nice-to-have

  • Previous Workday Support experience
  • Excellent communication skills
  • Team player in dynamic environment

Key Requirements

  • Experience with HCM, Payroll, or Financials ERP
  • Ability to work in a fast-paced environment
  • On-call rotation covering weekends

Work Rights

Not specified

Tailored Resume

Cover Letter