Job Summary

• The role involves designing and delivering technology solutions while leading L3/L4 production support and enhancements for the ServiceNow platform.
• Candidates must possess extensive knowledge of core ITSM components including incident, problem, change, and configuration management alongside third-party integrations.
• RTX offers a robust total rewards package including healthcare, retirement benefits, flexible work schedules, and educational assistance for remote employees.

Matching Summary

Salary

Base: $107,500 - $204,500 USD; Bonus/Equity: Annual short-term and/or long-term incentive programs available; Benefits: Medical, dental, vision, 401(k) match, parental leave

Skills & Requirements

Key Requirements

• Bachelor's degree required
• 8 years relevant experience
• U.S. Person status required
• Full cycle ServiceNow implementation
• Hands-on portal and workflow configuration

Work Rights