Customer Banking Specialist - Penrith

COMMONWEALTH BANK OF AUSTRALIA

Penrith, New South Wales, Australia
On-site
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for its Penrith branch to enhance customer banking experiences. The role requires delivering exceptional customer service, assessing financial needs, and providing solutions, while fostering a risk-averse culture

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Penrith High Street Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples and you’ll be part of a community that’ll support you professionally and personally, every step of the way.

Matching Summary

Match Score: 85

The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for its Penrith branch to enhance customer banking experiences. The role requires delivering exceptional customer service, assessing financial needs, and providing solutions, while fostering a risk-averse culture.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions

Nice-to-have

  • Financial services experience
  • Retail or hospitality background
  • Articulate financial terms clearly
  • Act with integrity
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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