Manager, Training- Hospitality

San Manuel Band of Mission Indians

Bachelor's degree required
3 years training experience
3 years supervisory experience
The role provides enterprise-wide leadership in hospitality training to elevate service standards across all operational areas

Job Summary

  • The role provides enterprise-wide leadership in hospitality training to elevate service standards across all operational areas.
  • Responsibilities include assessing training needs, designing programs aligned with brand standards like Forbes and Michelin, and conducting inspections for compliance.
  • The position requires managing a team, developing succession plans, and analyzing customer service data to drive continuous improvement.

Matching Summary

The role provides enterprise-wide leadership in hospitality training to elevate service standards across all operational areas.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 3 years training experience
  • 3 years supervisory experience
  • Luxury hotel experience preferred
  • Forbes Travel Guide knowledge

Nice-to-have

  • Michelin or AAA standards knowledge
  • Instructional design proficiency
  • High-level presentation skills
  • Gaming license eligibility
  • Collaborative team environment

Key Requirements

  • Bachelor's degree from accredited college
  • Minimum 3 years career experience in training
  • Minimum 3 years supervisory experience
  • Relevant luxury hotel experience preferred
  • Gaming license may be required

Work Rights

Not specified

Tailored Resume

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