The Customer Operations Manager will be accountable for in-region delivery of services including fleet availability and resolution of complex customer issues
Job Summary
The Customer Operations Manager will be accountable for in-region delivery of services including fleet availability and resolution of complex customer issues.
This role involves leading regional Customer Operations Officers to ensure all service processes are performed to specification.
Rolls-Royce is committed to developing a diverse workforce and offers flexible working arrangements.
Matching Summary
The Customer Operations Manager will be accountable for in-region delivery of services including fleet availability and resolution of complex customer issues.
Skills & Requirements
Must-have
Experience in customer operations
Ability to manage multi-national teams
Understanding of Rolls-Royce products
Nice-to-have
Strong communication skills
Ability to work in a complex environment
Leadership in service delivery
Key Requirements
Qualified to at least degree level
Extensive experience working directly with customers