Lead Front Desk Clerk - Robbers Cave State Park Lodge

spaceport.ok.gov

Robbers Cave State Park Lodge, Oklahoma, US
Base: $16.50ph; bonus/equity: not specified; benef...
Front desk operations
Customer service
Reservation management
Lead Desk Clerks are the public facing customer service representatives in the park’s front office, lodge or resort, responsible for providing customers with requested information or assistance

Job Summary

  • Lead Desk Clerks are the public facing customer service representatives in the park’s front office, lodge or resort, responsible for providing customers with requested information or assistance.
  • Responsibilities include operating communications equipment, issuing supplies, processing applications, making reservations, serving as a cashier, and assisting with gift shop sales.
  • This is a supervisory level position that may be responsible for scheduling and training a small team, requiring flexibility with hours including holidays and weekends.

Matching Summary

Lead Desk Clerks are the public facing customer service representatives in the park’s front office, lodge or resort, responsible for providing customers with requested information or assistance.

Salary

Base: $16.50/hr; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Front desk operations
  • Customer service
  • Reservation management
  • Cashiering and payment processing
  • Public area housekeeping

Nice-to-have

  • Supervisory experience
  • Team training
  • Gift shop sales
  • Interdepartmental coordination

Key Requirements

  • 5 years of experience in sales, public contact, mail handling, or general office clerical work
  • Valid Driver’s License
  • 1 year of supervising a team (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter