Client Services Manager, Fund Management

Worldpay (FIS)

Not specified; competitive salary + benefits menti...
5 years fund management experience
Fund operations knowledge
Kyc/aml regulatory compliance
Act as a trusted point of contact for clients while managing day-to-day service needs and handling escalations with confidence

Job Summary

  • Act as a trusted point of contact for clients while managing day-to-day service needs and handling escalations with confidence.
  • Oversee client onboarding, KYC/AML processes, and operational workflows to ensure accuracy and regulatory compliance.
  • Contribute to process improvements and support junior team members through guidance and informal leadership.

Matching Summary

Act as a trusted point of contact for clients while managing day-to-day service needs and handling escalations with confidence.

Salary

Not specified; Competitive salary and benefits mentioned

Skills & Requirements

Must-have

  • 5 years fund management experience
  • Fund operations knowledge
  • KYC/AML regulatory compliance
  • Client onboarding workflows
  • Service escalation handling

Nice-to-have

  • People management experience
  • Process improvement mindset
  • Coaching junior team members
  • Resilience in fast-paced environment

Key Requirements

  • Minimum 5 years supporting clients in fund management
  • Work visa is unavailable
  • Solid understanding of AML/KYC requirements

Work Rights

Work visa is unavailable

Tailored Resume

Cover Letter