Sky Service Potential-sme-customer Experience Center-contact Centre Inbound

Kotak

Noida, Uttar Pradesh, India
Onsite
Bachelor's degree required
Full-time day shift availability
Noida location presence
This job posting is for a full-time position at Kotak, specifically for a Subject Matter Expert (SME) in the Customer Experience Center focusing on inbound contact center operations in Noida, Uttar Pradesh. Candidates are expected to hold a Bachelor's degree and have a strong customer service acumen

Job Summary

  • This role is part of the Sky Service Potential program within the Customer Experience Center.
  • The position focuses on inbound contact center operations supporting Small and Medium Enterprises.
  • Candidates must be available for full-time day shifts at the Noida, Uttar Pradesh location.

Matching Summary

Match Score: 75

This job posting is for a full-time position at Kotak, specifically for a Subject Matter Expert (SME) in the Customer Experience Center focusing on inbound contact center operations in Noida, Uttar Pradesh. Candidates are expected to hold a Bachelor's degree and have a strong customer service acumen.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • Full-time day shift availability
  • Noida location presence

Nice-to-have

  • Customer experience focus
  • SME banking knowledge
  • Digital banking familiarity

Key Requirements

  • Bachelor's Degree
  • Full-time schedule
  • Day shift

Work Rights

Not specified

Tailored Resume

Cover Letter