Senior Program Manager – Customer Transitions (ibx)

Equinix Inc.

Toronto, Canada
Base: 139,000 - 209,000 cad annual; bonus/equity: ...
5+ years program management experience
Cross-functional stakeholder coordination
Global team collaboration emea amer
This role is critical for ensuring seamless execution of complex customer movements including relocations and approved exits while maintaining operational excellence

Job Summary

  • This role is critical for ensuring seamless execution of complex customer movements including relocations and approved exits while maintaining operational excellence.
  • The successful candidate will partner with Data Center Operations, Sales, and cross-functional teams to deliver structured and timely transitions across EMEA and AMER regions.
  • Equinix offers competitive benefits including healthcare coverage, retirement savings plans, vacation time, and an Employee Assistance Program.

Matching Summary

This role is critical for ensuring seamless execution of complex customer movements including relocations and approved exits while maintaining operational excellence.

Salary

Base: 139,000 - 209,000 CAD Annual; Bonus/Equity: Eligible for bonus and equity may be offered; Benefits: Healthcare, retirement plans, vacation included

Skills & Requirements

Must-have

  • 5+ years program management experience
  • Cross-functional stakeholder coordination
  • Global team collaboration EMEA AMER
  • Customer transition execution
  • Risk and issue tracking

Nice-to-have

  • Data center operations knowledge
  • Colocation environment experience
  • Strong attention to detail
  • Excellent communication skills
  • Problem solving in ambiguity

Key Requirements

  • 5+ years program or project management experience
  • Experience working with global teams across multiple time zones
  • Working knowledge of data center operations preferred

Work Rights

Not specified

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