The PBX Operator functions as the heartbeat for the hotel, processing all incoming and outgoing communications
Job Summary
The PBX Operator functions as the heartbeat for the hotel, processing all incoming and outgoing communications.
We are seeking a motivated and customer service oriented PBX Operator to handle all communications and guest requests in a positive and professional manner.
This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
Matching Summary
The PBX Operator functions as the heartbeat for the hotel, processing all incoming and outgoing communications.
Salary
$24.25 per hour
Skills & Requirements
Must-have
Handle incoming and outgoing communications
Provide prompt and courteous switchboard services
Answer basic guest inquiries
Manage 3-4 calls per minute
Adhere to safety regulations and emergency procedures
Nice-to-have
Customer service oriented
Positive and professional manner
Willing and able to multi-task
Key Requirements
High School Diploma or equivalent
Previous communications or switchboard experience preferred
Clear and effective verbal and written communication skills
Basic knowledge of computers
Excellent telephone etiquette and customer service skills