Ai/ml Engineering Tech Lead - Cx

Cisco UK

San Jose, USA
Base: $212,300.00 - $317,100.00; bonus/equity: ann...
Python, java, c++ programming
Data analysis and model development
Deep learning frameworks
Join Cisco’s Customer Experience (CX) AI Incubation team to design and develop innovative AI-driven solutions that transform customer engagement and operational efficiency

Job Summary

  • Join Cisco’s Customer Experience (CX) AI Incubation team to design and develop innovative AI-driven solutions that transform customer engagement and operational efficiency.
  • You will work on cutting-edge use cases including delivery intelligence, knowledge management, network test automation, infrastructure testing, intelligence on edge, and DevOps automation.
  • At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.

Matching Summary

Join Cisco’s Customer Experience (CX) AI Incubation team to design and develop innovative AI-driven solutions that transform customer engagement and operational efficiency.

Salary

Base: $212,300.00 - $317,100.00; Bonus/Equity: Annual bonuses, restricted stock units; Benefits: Medical, dental, vision, 401(k), paid time off

Skills & Requirements

Must-have

  • Python, Java, C++ programming
  • Data analysis and model development
  • Deep learning frameworks
  • Transformer architecture, distillation, reinforcement learning
  • Responsible, safe, explainable AI behavior

Nice-to-have

  • AI agent evaluation
  • Cisco networking and security
  • Collaborative decision-making
  • Thinking outside the box

Key Requirements

  • 7+ years engineering experience (Bachelor's)
  • 5+ years engineering experience (Master's)
  • Experience with LLMs, NLP, Generative AI
  • Lead, innovate, and deliver in fast-paced environments

Work Rights

Not specified

Tailored Resume

Cover Letter