Senior Manager, P2p Support Desk

Xumo LLC

Not specified; not specified; benefits include per...
Procure-to-pay support operations
Accounts payable policy guidance
Service desk leadership experience
The Senior Manager leads a centralized support team responsible for delivering timely assistance on purchasing, vendor setup, and invoice workflows across the organization

Job Summary

  • The Senior Manager leads a centralized support team responsible for delivering timely assistance on purchasing, vendor setup, and invoice workflows across the organization.
  • This role emphasizes customer service, issue resolution, and trend analysis to eliminate root-cause issues and increase adoption of digital solutions.
  • Comcast offers career opportunities in a fast-paced environment where employees are expected to own the customer experience and drive results as a team.

Matching Summary

The Senior Manager leads a centralized support team responsible for delivering timely assistance on purchasing, vendor setup, and invoice workflows across the organization.

Salary

Not specified; Not specified; Benefits include personalized physical, financial, and emotional support options

Skills & Requirements

Must-have

  • Procure-to-Pay support operations
  • Accounts Payable policy guidance
  • Service desk leadership experience
  • Ticket triage and escalation management
  • Cross-functional business partnership

Nice-to-have

  • Strong analytical problem-solving skills
  • Customer-centric service culture
  • Continuous improvement mindset
  • Digital solution adoption advocacy
  • Confidential information handling

Key Requirements

  • Bachelor's degree in Business, Accounting, Finance, or Supply Chain
  • 5–7 years of experience in Accounts Payable or P2P operations
  • 3+ years supervising customer support or financial operations teams
  • Experience with ERP systems like Oracle, SAP, or Workday

Work Rights

Not specified

Tailored Resume

Cover Letter