Admin Coordinator (MNC) #ESY

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Service ticket creation in internal systems
Digital service report generation
Customer invoice processing
The role serves as the primary point of contact for customers regarding service calls and portal interactions

Job Summary

  • The role serves as the primary point of contact for customers regarding service calls and portal interactions.
  • Responsibilities include creating service tickets, issuing invoices, and managing warranty bill-backs to factories.
  • The position requires preparing weekly and monthly reports on service KPIs such as turnover and quotation volumes.

Matching Summary

Match Score: 85

The role serves as the primary point of contact for customers regarding service calls and portal interactions.

Skills & Requirements

Must-have

  • Service ticket creation in internal systems
  • Digital Service Report generation
  • Customer invoice processing
  • CRM system maintenance
  • Warranty invoice bill-back processing

Nice-to-have

  • Experience with Lotus Notes and BaaN
  • Strong communication skills with customers
  • Ability to handle multiple administrative tasks
  • Proficiency in generating KPI reports

Key Requirements

  • Experience with CRM and internal service systems
  • Knowledge of invoicing and contract processes
  • Administrative support experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter