Customer Service Representative - Nashville

Happy Hiller

Nashville, TN, United States
On-site
Respond to incoming customer calls
Engage in outbound calling
Follow customer care call script
Our Mission Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy

Job Summary

  • Our Mission Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.
  • The position of Customer Service is to deliver exceptional customer service reflective of Hiller’s values by ensuring that the first interaction with the customer exceeds their expectations in terms of service quality and to provide options for service appointments and meet performance metrics required by the company.
  • Benefits Medical, Dental & Vision insurance Long and Short-term disability Company paid $50,000 life insurance Company paid vacation Paid holidays Medical Flex Spending accounts – Family care

Matching Summary

Our Mission Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Skills & Requirements

Must-have

  • Respond to incoming customer calls
  • Engage in outbound calling
  • Follow Customer Care Call Script
  • Maintain daily call counts
  • Manage conflict resolution
  • Report service issues promptly

Nice-to-have

  • Family Owned & Care Culture
  • Healthy Work/Life Balance
  • Established Career Paths

Key Requirements

  • 34 years in business
  • 17 locations across 4 states

Work Rights

Not specified

Tailored Resume

Cover Letter