Customer Solutions Manager, Small And Medium Business (scale Csm)

Amazon

United States, WA, United States
151,000.00 - 204,300.00 usd annually py
**
Technical acumen and strategic business mindset
Program management and organizational change management
Customer-first approach to digital transformation
** Amazon is seeking a Customer Solutions Manager for its AWS Global Sales team, focusing on empowering Small and Medium Business (SMB) customers in their cloud adoption journey. The role involves engaging with customers to design and implement strategic migrations to AWS, driven by customer objectives and best practices. **

Job Summary

  • We dive deep to understand our customer's unique challenges, then craft innovative solutions that accelerate their success.
  • You will work backwards from customer objectives, utilize AWS best practices and design and execute an end-to-end frictionless cloud adoption experience.
  • Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.

Matching Summary

Match Score: 75

** Amazon is seeking a Customer Solutions Manager for its AWS Global Sales team, focusing on empowering Small and Medium Business (SMB) customers in their cloud adoption journey. The role involves engaging with customers to design and implement strategic migrations to AWS, driven by customer objectives and best practices. **

Salary

151,000.00 - 204,300.00 USD annually

Skills & Requirements

Must-have

  • Technical acumen and strategic business mindset
  • Program management and organizational change management
  • Customer-first approach to digital transformation
  • Design and execute end-to-end cloud adoption
  • Identify AI use cases and establish roadmaps

Nice-to-have

  • Thought leadership and problem-solving skills
  • Build repeatable and scalable solutions
  • Passion for customer-centric experiences
  • Team player with data-driven decision making

Key Requirements

  • Demonstrate excellent customer engagement skills
  • In-depth knowledge of cloud computing technologies
  • Strong background in change management
  • Assist customers in identifying use cases for AWS adoption
  • Develop long-term strategic relationships

Work Rights

Not specified

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