Not specified; benefits: medical, flexi, birthday ...
Not specified (potentially hybrid or onsite based on hotel setting)
Handle guest complaints tactfully
Adhere to standard policies & procedure
Maintain professional grooming standards
The Senior/Guest Service Executive at Village Hotel Sentosa is a hospitality role focused on delivering excellent guest services, addressing inquiries, and maintaining guest relations. The position requires a diploma in hospitality or related fields, with prior experience preferred, and involves a variety of responsibilities including handling guest complaints and cashiering functions
Job Summary
The role involves working closely with the Assistant Manager to provide courteous services and efficiently handle guest complaints.
Employees are expected to maintain excellent guest relations, project a hospitable attitude, and ensure all telephone calls are answered within three rings.
Benefits include Medical coverage, Flexi leave, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.
Matching Summary
Match Score: 85
The Senior/Guest Service Executive at Village Hotel Sentosa is a hospitality role focused on delivering excellent guest services, addressing inquiries, and maintaining guest relations. The position requires a diploma in hospitality or related fields, with prior experience preferred, and involves a variety of responsibilities including handling guest complaints and cashiering functions.
Salary
Not specified; Benefits: Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, Insurance Coverage