Field Service Engineer Medical Imaging –national

Philips UK

Base: $42.00 to $73.00 hr; bonus/equity: field ser...
Fully remote
Customer relationship management
Install, troubleshoot, service, and maintain equipment
Diagnose electronic, mechanical, and network issues
Deliver exceptional customer service by setting clear expectations, meeting commitments and arrival times, and resolving customer issues efficiently

Job Summary

  • Deliver exceptional customer service by setting clear expectations, meeting commitments and arrival times, and resolving customer issues efficiently.
  • Diagnose and resolve electronic, mechanical, and network-related system issues using established tools, resources, and escalation processes.
  • This role also includes field service and lead generation incentive bonus pns, on-call pay, company fleet/car, training, and advancement opportunities.

Matching Summary

Deliver exceptional customer service by setting clear expectations, meeting commitments and arrival times, and resolving customer issues efficiently.

Salary

Base: $42.00 to $73.00 hr; Bonus/Equity: field service and lead generation incentive bonus pns; Benefits: PTO, 401k (up to 7% match), HSA, stock purchase plan, education reimbursement

Skills & Requirements

Must-have

  • Customer relationship management
  • Install, troubleshoot, service, and maintain equipment
  • Diagnose electronic, mechanical, and network issues
  • Preventative maintenance and corrective service
  • Extensive travel (approx. 90%)

Nice-to-have

  • Improve processes and share best practices
  • Expand capabilities across multiple modalities
  • Contribute to service revenue growth

Key Requirements

  • 1+ years diagnostic imaging service experience
  • Associate degree in electronics or equivalent
  • US work authorization required

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter