Telecommunications Operator

Mass. Eye And Ear

Boston, MA, United States
Base: $17.71 - $22.15phly; bonus/equity: not speci...
Fully remote
Operate hospital communication system
Handle incoming and outgoing calls
Respond to alarm systems
Responsible for facilitating proficient operation of a hospital communication system

Job Summary

  • Responsible for facilitating proficient operation of a hospital communication system.
  • Perform various clerical duties and operate computer equipment including the switchboard console, alphamate pager, voice-paging system, portable radios, and cellular telephone and provide information to callers and visitors.
  • In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

Matching Summary

Responsible for facilitating proficient operation of a hospital communication system.

Salary

Base: $17.71 - $22.15/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package offered

Skills & Requirements

Must-have

  • Operate hospital communication system
  • Handle incoming and outgoing calls
  • Respond to alarm systems
  • Manage mobile pagers and messages
  • Familiarity with emergency code procedures

Nice-to-have

  • Commitment to outstanding customer service
  • Quickly assess situations and make judgments
  • Prioritize rationally

Key Requirements

  • High School Diploma or Equivalent required
  • 2-3 years customer service or call-center experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter