Customer Service Manager - Nights (multifamily Uk)
Greystar Australia Property Manager
United Kingdom
Strong customer service experience in residential or hospitality
Ability to work autonomously under pressure
Proficiency in microsoft office and property management systems
The Night Manager serves as the primary out-of-hours contact ensuring operational continuity, safety, and exceptional service during overnight periods
Job Summary
The Night Manager serves as the primary out-of-hours contact ensuring operational continuity, safety, and exceptional service during overnight periods.
Responsibilities include conducting nightly walkthroughs, managing security patrols, responding to emergencies, and maintaining positive relationships with residents and local authorities.
The role requires a flexible approach to work, strong organizational skills, and the ability to multitask while adhering to strict health and safety protocols.
Matching Summary
The Night Manager serves as the primary out-of-hours contact ensuring operational continuity, safety, and exceptional service during overnight periods.
Skills & Requirements
Must-have
Strong customer service experience in residential or hospitality
Ability to work autonomously under pressure
Proficiency in Microsoft Office and property management systems
Knowledge of UK Health and Safety regulations
Fluent English verbal and written communication skills