Customer Specialist Support Advisor

Transurban

Melbourne, VIC, Australia
Contact centre experience
Strong customer service skills
Ability to manage complaints
Transurban creates city-sized solutions for transport challenges

Job Summary

  • Transurban creates city-sized solutions for transport challenges.
  • The role involves managing customer complaints and financial hardship inquiries.
  • Employees enjoy flexible working options and comprehensive benefits.

Matching Summary

Transurban creates city-sized solutions for transport challenges.

Skills & Requirements

Must-have

  • Contact centre experience
  • Strong customer service skills
  • Ability to manage complaints

Nice-to-have

  • Empathy and listening skills
  • Collaborative team environment
  • Problem-solving focus

Key Requirements

  • Experience in Credit/Collections
  • Ability to influence and negotiate
  • Experience managing high volumes of complaints

Work Rights

Not specified

Tailored Resume

Cover Letter