Manager, Program Implementation

The Comcast Nbcuniversal Foundation Inc

Fully remote
Manage xpe and gratis site enhancements
Drive business case development
Lead automation and ai opportunities
This role drives operational excellence across employee-facing platforms by managing daily performance and continuous improvements

Job Summary

  • This role drives operational excellence across employee-facing platforms by managing daily performance and continuous improvements.
  • The manager leads tool enhancements, backlog prioritization, and incident management while partnering closely with product and technology teams.
  • Comcast offers a culture that recognizes, rewards, and invests in ideas while ensuring employees can bring their authentic selves to work.

Matching Summary

This role drives operational excellence across employee-facing platforms by managing daily performance and continuous improvements.

Skills & Requirements

Must-have

  • Manage XPE and Gratis site enhancements
  • Drive business case development
  • Lead automation and AI opportunities
  • Manage API logic and rate code changes
  • Oversee testing and quality assurance

Nice-to-have

  • Strong cross-functional collaboration skills
  • Ability to translate complex information visually
  • Experience with CSG and Amdocs systems
  • Proactive problem-solving in escalations
  • Comfort working variable schedules including nights

Key Requirements

  • Bachelor's Degree preferred
  • 5-7 years of relevant professional experience
  • Strong project management and stakeholder management skills

Work Rights

Not specified

Tailored Resume

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