Customer Service Data Specialist

N.C. State Bureau of Investigation

Raleigh, North Carolina, United States
Base: $39,244 - $57,000; bonus/equity: not specifi...
Understanding of nc fingerprint-based background check statutes
Experience reviewing records for accurate documentation
Ability to handle confidential information securely
The primary purpose of this position is to establish access for non-criminal justice agencies to Criminal History Record Information for background check purposes

Job Summary

  • The primary purpose of this position is to establish access for non-criminal justice agencies to Criminal History Record Information for background check purposes.
  • Selected candidates will undergo a comprehensive background investigation including a pre-employment polygraph examination and drug screening.
  • This full-time position offers benefits and supports pay equity for women along with paid parental leave.

Matching Summary

The primary purpose of this position is to establish access for non-criminal justice agencies to Criminal History Record Information for background check purposes.

Salary

Base: $39,244 - $57,000; Bonus/Equity: Not specified; Benefits: Full-time benefits included

Skills & Requirements

Must-have

  • Understanding of NC fingerprint-based background check statutes
  • Experience reviewing records for accurate documentation
  • Ability to handle confidential information securely
  • Proficiency with Microsoft Office applications
  • Knowledge of criminal justice concepts and procedures

Nice-to-have

  • Experience working independently and as a team player
  • Skill in analyzing data trends for improvement areas
  • Ability to follow specific instructions precisely

Key Requirements

  • Must be a U.S. citizen
  • High school diploma or GED AND two years of related administrative experience
  • Obtain DCI Network certification within 6 months of hire
  • Successfully complete pre-employment polygraph examination

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter