Customer Service Representative

Pet Palace Delaware

Delaware, OH, United States
Base: $12.00-$15.00ph doe; bonus/equity: tips; ben...
On-site
Handle phones and customers
Manage check-ins and check-outs
Handle cash and cards
Destination Pet is seeking a Customer Service Representative for Pet Palace Delaware, who will engage with pet owners and provide exceptional service. The role requires a love for pets and people, along with strong communication and multitasking skills

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling transactions, and responding to complaints with patience.
  • Perks include part-time health benefits and pay starting at $12.00-$15.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for Pet Palace Delaware, who will engage with pet owners and provide exceptional service. The role requires a love for pets and people, along with strong communication and multitasking skills.

Salary

Base: $12.00-$15.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handle phones and customers
  • manage check-ins and check-outs
  • handle cash and cards
  • respond to complaints
  • keep lobby clean

Nice-to-have

  • fluent in human and hound
  • make clients feel like VIP
  • community-focused environment

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter