Specialist I, Renewals

NextGen Healthcare

Hybrid
Bachelor's degree or equivalent experience
0-1 years in sales operations or renewals
Salesforce.com proficiency required
NextGen Healthcare is seeking a Specialist I for their Renewals team, responsible for managing client subscription renewals and enhancing client retention. The role emphasizes collaboration with sales and account management teams to achieve retention targets and improve the client experience

Job Summary

  • This role is critical for ensuring client retention and delivering predictable business outcomes through proactive renewal management.
  • The specialist will drive the full renewal lifecycle from opportunity identification to negotiation and closing while maximizing contract value.
  • Success requires utilizing data to steer impactful discussions and coordinating closely with account management to identify up-sell opportunities.

Matching Summary

Match Score: 85

NextGen Healthcare is seeking a Specialist I for their Renewals team, responsible for managing client subscription renewals and enhancing client retention. The role emphasizes collaboration with sales and account management teams to achieve retention targets and improve the client experience.

Skills & Requirements

Must-have

  • Bachelor's Degree or equivalent experience
  • 0-1 years in sales operations or renewals
  • Salesforce.com proficiency required
  • Commercial negotiation and financial acumen
  • Client lifecycle management expertise

Nice-to-have

  • Gainsight platform knowledge preferred
  • Experience with multi-year renewal strategies
  • Strong cross-functional collaboration skills
  • Ability to manage at-risk accounts effectively

Key Requirements

  • Bachelor's Degree required
  • 0-1 years relevant experience
  • Proficiency in Salesforce.com

Work Rights

Not specified

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