Manager - Business Operations & Strategy

Lloydseurope

Birmingham, United Kingdom
Base: £43,803 - £48,670; bonus/equity: not specifi...
Hybrid
Supporting operational change
Investigating and resolving queries
Building stakeholder relationships
This is an exciting opportunity to join our Business Operations and Strategy team, where you’ll play a key role in supporting the implementation & delivery of new systems, applications and process change across the Traditional Trade portfolio

Job Summary

  • This is an exciting opportunity to join our Business Operations and Strategy team, where you’ll play a key role in supporting the implementation & delivery of new systems, applications and process change across the Traditional Trade portfolio.
  • Working closely with senior colleagues, you’ll help ensure our platforms remain stable and efficient, support incident investigations, and assist with delivering system and process improvements into the operation.
  • We offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15%, an annual performance-related bonus, and share schemes including free shares.

Matching Summary

This is an exciting opportunity to join our Business Operations and Strategy team, where you’ll play a key role in supporting the implementation & delivery of new systems, applications and process change across the Traditional Trade portfolio.

Salary

Base: £43,803 - £48,670; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • supporting operational change
  • investigating and resolving queries
  • building stakeholder relationships
  • providing operational SME input
  • improving processes and controls
  • delivering agreed service standards
  • maintaining operational documentation

Nice-to-have

  • coaching or supporting colleagues
  • people leadership experience
  • delivering technology change
  • diversity, equity and inclusion

Key Requirements

  • proven experience delivering high-quality outcomes
  • exposure to key Client Operations systems
  • demonstrable problem-solving capability
  • strong organisational and time-management skills
  • good understanding of operational risk
  • ability to analyse and interpret data
  • sound judgement and confidence
  • excellent written and verbal communication skills
  • experience preparing and delivering training

Work Rights

Not specified

Tailored Resume

Cover Letter