Servicenow Business Analyst

DXC Technology UK

Hybrid
Servicenow platform expertise
Requirements gathering and analysis
User story creation
This role involves analyzing business needs and translating them into functional requirements on the ServiceNow platform

Job Summary

  • This role involves analyzing business needs and translating them into functional requirements on the ServiceNow platform.
  • The position requires partnering closely with stakeholders and development teams to design scalable solutions aligned with best practices.
  • DXC Technology fosters an inclusive environment where strong connections and community are key to success.

Matching Summary

This role involves analyzing business needs and translating them into functional requirements on the ServiceNow platform.

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • Requirements gathering and analysis
  • User story creation
  • Workflow design and optimization
  • Integration with external systems

Nice-to-have

  • Strong stakeholder management skills
  • Experience with Agile methodologies
  • Process modeling capabilities
  • Analytical thinking and problem-solving
  • Excellent communication skills

Key Requirements

  • ServiceNow Certified System Administrator certification preferred
  • Experience with CSM or FSO modules
  • Knowledge of Flow Designer and Playbooks

Work Rights

Not specified

Tailored Resume

Cover Letter