Siemens Healthineers is seeking a Customer Success Manager to enhance customer relationships and ensure optimal usage of their healthcare solutions. The role requires extensive travel and interaction with clinical and executive stakeholders to drive patient outcomes and satisfaction
Job Summary
Drive measurable impact through collaboration, innovation, and a shared commitment to improving patient outcomes.
Build strong and lasting relationships with clinical, operational, and executive stakeholders.
Opportunity to directly impact patient care and outcomes through innovative medical devices.
Matching Summary
Match Score: 85
Siemens Healthineers is seeking a Customer Success Manager to enhance customer relationships and ensure optimal usage of their healthcare solutions. The role requires extensive travel and interaction with clinical and executive stakeholders to drive patient outcomes and satisfaction.
Salary
Base: $107,060 - $147,213; Bonus/Equity: performance incentives; Benefits: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time
Skills & Requirements
Must-have
customer health monitoring
retention strategies
technical and clinical resource
relationship building
cross-functional collaboration
strategic guidance
identify expansion opportunities
Nice-to-have
relationship-driven
trusted advisor
innovative medical devices
mission-driven team
advancing healthcare technology
Key Requirements
Bachelor’s degree Healthcare Administration, Radiation Therapy or related field
3+ years in Customer Success, Account Management, Education, Consulting, or related customer-facing role in the oncology industry
Experience with treatment planning and/or treatment delivery on Varian systems
Strong knowledge of Radiation Oncology Department processes
Experience with administrative role and/or support of medical device implementations