Patient Access Representative (relief, 3p-11:30p Every Other Weekend) - Torresdale Ed

Jefferson Health

Philadelphia, Pennsylvania, United States
On-site
Positive patient experience
Strong communication skills
Customer service skills
Provides a positive patient experience to patients and families, demonstrating strong communication and customer service skills while registering patients

Job Summary

  • Provides a positive patient experience to patients and families, demonstrating strong communication and customer service skills while registering patients.
  • Gathers complete and accurate demographic and insurance information from patients and families, identifying uninsured patients for referral to Medical Assistance/Charity Care evaluation.
  • Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical, dental, vision, life insurance, retirement plans, and tuition assistance.

Matching Summary

Provides a positive patient experience to patients and families, demonstrating strong communication and customer service skills while registering patients.

Skills & Requirements

Must-have

  • Positive patient experience
  • Strong communication skills
  • Customer service skills
  • Accurate patient search
  • Demographic and insurance information
  • Worker's comp/auto insurance
  • Collect patient out-of-pocket liability

Nice-to-have

  • Referral to Medical Assistance
  • Charity Care evaluation
  • Confirm medical necessity
  • Verify insurance
  • Confirm referrals and authorizations

Key Requirements

  • High School Diploma or GED
  • Minimum 3 years experience
  • Emergency Department experience preferred
  • Associates degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter