Support Coordinator Ii - Surgery Clinic Admin - Full Time 8 Hour Days (non-exempt) (non-union)

University of Southern California

Los Angeles, CA, US
Base: $25.00 - $39.69 ph; bonus/equity: not specif...
High school diploma or equivalent required
Proven customer service experience with public
Proficiency in microsoft outlook and word processing
The Support Coordinator II serves as an intermediate-level coordinator ensuring smooth outpatient flow and optimum patient satisfaction within the Ambulatory clinic

Job Summary

  • The Support Coordinator II serves as an intermediate-level coordinator ensuring smooth outpatient flow and optimum patient satisfaction within the Ambulatory clinic.
  • Responsibilities include coordinating multiple appointments across multi-specialty clinical services, managing intake, procedure scheduling, and handling co-pay collections.
  • The role requires acting as a single point of contact for patients while adhering to strict confidentiality policies and collaborating with the multidisciplinary care team.

Matching Summary

The Support Coordinator II serves as an intermediate-level coordinator ensuring smooth outpatient flow and optimum patient satisfaction within the Ambulatory clinic.

Salary

Base: $25.00 - $39.69 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent required
  • Proven customer service experience with public
  • Proficiency in Microsoft Outlook and word processing
  • Knowledge of insurance plans and coverage types
  • Ability to process new referrals timely
  • Excellent verbal and written English communication

Nice-to-have

  • Bachelor's degree in related field preferred
  • 3-5 years medical office administrative experience
  • Familiarity with GE Centricity or Cerner systems
  • Knowledge of medical terminology
  • Bilingual in Chinese or Spanish preferred
  • Certified Medical Assistant (CMA) certification

Key Requirements

  • High School diploma or equivalent
  • Fire Life Safety Training (LA City)
  • 3-5 years administrative experience preferred
  • Medical terminology knowledge preferred
  • Billing and coding certification preferred

Work Rights

Not specified

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