Senior Associate, Project Manager, Consumer Intelligence

Capitalonecareers Com Ph

McLean, VA, USA
Mclean, va: $96,500 - $110,100; richmond, va: $87,...
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Consumer intelligence
Project delivery and execution
Operations management
** The Senior Associate, Project Manager, Consumer Intelligence position at Capital One focuses on managing project delivery and operations within the Consumer Intelligence team, which aims to capture customer feedback and inform business decisions. The ideal candidate should possess strong communication and organizational skills, a technical background, and experience in project management methodologies. **

Job Summary

  • The Consumer Intelligence team captures customer voice to inform business decisions through a comprehensive feedback program.
  • This role involves leading project delivery, managing operations, supporting research, and managing stakeholders within an evolving environment.
  • Key responsibilities include acting as a product owner, optimizing tech infrastructure, and ensuring well-managed processes and documentation.

Matching Summary

Match Score: 75

** The Senior Associate, Project Manager, Consumer Intelligence position at Capital One focuses on managing project delivery and operations within the Consumer Intelligence team, which aims to capture customer feedback and inform business decisions. The ideal candidate should possess strong communication and organizational skills, a technical background, and experience in project management methodologies. **

Salary

McLean, VA: $96,500 - $110,100; Richmond, VA: $87,700 - $100,100; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Consumer Intelligence
  • Project delivery and execution
  • Operations management
  • Stakeholder management
  • Technical risk mitigation
  • Systems thinker

Nice-to-have

  • Highly tuned emotional intelligence
  • Deep seated empathy
  • Adapt to a dynamic, agile environment
  • Proactive ownership

Key Requirements

  • Bachelor’s degree or Military experience
  • At least two years’ experience in Process or Project Management
  • PMP, Lean, Agile or Six Sigma certification
  • Familiarity with SQL and Jira
  • Strong written and verbal communication skills
  • Work experience achieving results with complex projects

Work Rights

Not specified

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