Learning Admin Specialist Latam

Johnson & Johnson

Bogotá, Colombia
On-site
Learning management system (lms) administration
Manage learner and administrator inquiries
Process documentation and improvement
Johnson & Johnson is seeking a Learning Admin Specialist for their Bogotá, Colombia location. The role involves managing training activities within the Learning Management System (LMS) and requires strong administrative, communication, and customer service skills

Job Summary

  • The Learning Administrator is responsible for the end-to-end configuration and management of training activities within the Learning Management System (LMS).
  • This role supports the setup, assignment, and maintenance of learning content, including the creation and upload of training, user group management, and reporting for validation and quality assurance purposes.
  • The Learning Administrator also manages learner and administrator inquiries through multiple intake channels, such as the Case Management Tool (CMT), SharePoint, email, phone, messaging platforms, and other helpdesk tools.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking a Learning Admin Specialist for their Bogotá, Colombia location. The role involves managing training activities within the Learning Management System (LMS) and requires strong administrative, communication, and customer service skills.

Skills & Requirements

Must-have

  • Learning Management System (LMS) administration
  • Manage learner and administrator inquiries
  • Process documentation and improvement
  • Service Level Agreements (SLAs) adherence
  • Risk-management oriented approach

Nice-to-have

  • Integrity, collaboration, accountability
  • Quality customer service delivery
  • Knowledge sharing environment
  • Openness to feedback and development

Key Requirements

  • University/Bachelor’s Degree Graduate
  • 1-2 years of work experience in administration
  • Previous Learning Administration (LMS) experience preferred
  • Functional knowledge of HR or talent technologies
  • Experience using Service Center/Helpdesk technologies

Work Rights

Not specified

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