Poradce Zákaznické Podpory V Brně

Concentrix

Brno, Czech Republic
Base: 37,500 czk / month; bonus/equity: up to 2,50...
Customer communication via phone, chat, email
Resolve customer issues quickly
Sports and betting interest
As a customer support advisor, you will communicate with customers via phone, chat, email, and social media, assisting with registration, login, payments, and technical issues

Job Summary

  • As a customer support advisor, you will communicate with customers via phone, chat, email, and social media, assisting with registration, login, payments, and technical issues.
  • We are looking for a partner with a natural feel for the customer, who can quickly provide friendly and accurate solutions.
  • You will receive a full-time contract in modern offices in Brno, with a salary of 37,500 CZK per month plus performance bonuses and shift allowances.

Matching Summary

As a customer support advisor, you will communicate with customers via phone, chat, email, and social media, assisting with registration, login, payments, and technical issues.

Salary

Base: 37500 CZK / month; Bonus/Equity: up to 2,500 CZK + performance bonuses; Benefits: shift allowances, Multisport, benefit card, meal vouchers

Skills & Requirements

Must-have

  • Customer communication via phone, chat, email
  • Resolve customer issues quickly
  • Sports and betting interest

Nice-to-have

  • Positive attitude and team player
  • Ability to explain complex things simply
  • Contribute to process improvement

Key Requirements

  • Fluent Czech (C2)
  • English (B2)
  • Computer application proficiency
  • High school diploma with a maturita exam

Work Rights

Not specified

Tailored Resume

Cover Letter