Technical Service Manager

Carrier

Remote
$96,000.00 - $192,000.00 annually; short-term cash...
Fully remote
Technical field support
Product issue investigations
Continuous improvement projects
Carrier is a global leader in intelligent climate and energy solutions, committed to creating innovations that bring comfort, safety, and sustainability

Job Summary

  • Carrier is a global leader in intelligent climate and energy solutions, committed to creating innovations that bring comfort, safety, and sustainability.
  • This role involves managing a team providing technical field support and training for Residential & Light Commercial HVAC products across North America.
  • Employees are eligible for comprehensive benefits including health care, retirement, generous time off, disability, life insurance, and tax-advantaged accounts.

Matching Summary

Carrier is a global leader in intelligent climate and energy solutions, committed to creating innovations that bring comfort, safety, and sustainability.

Salary

$96,000.00 - $192,000.00 annually; Short-term cash incentives; Health Care Benefits, Retirement Benefits, Time off and Leave, Disability, Life Insurance, Tax-Advantaged Accounts, Tuition Assistance

Skills & Requirements

Must-have

  • Technical field support
  • Product issue investigations
  • Continuous improvement projects
  • Customer and product satisfaction
  • Technical installation and service training
  • Develop technical training materials

Nice-to-have

  • Strategic topics communication
  • Independent work with minimal supervision
  • Business acumen and leadership skills
  • Resolve conflicts and negotiate effectively
  • Quality improvement initiatives

Key Requirements

  • 4 years HVAC field experience with Bachelor's degree
  • 7 years HVAC field experience with High School Diploma/GED
  • 5 years leading and managing teams
  • 5 years hands-on HVAC experience
  • 3 years delivering HVAC technical training
  • Remote work capability with home office setup
  • Willing to travel up to 50% domestically

Work Rights

Not specified

Tailored Resume

Cover Letter