Salesforce Admin

Concentrix

BRA
Fully remote
Salesforce user support
Service cloud and experience cloud
Salesforce data management
Support the current Salesforce team in their management and handling of user Support tickets

Job Summary

  • Support the current Salesforce team in their management and handling of user Support tickets.
  • Assist internal users by troubleshooting and solving business problems within Salesforce, including data management queries and report creation.
  • Learn about internal business processes with a view to supporting the continuous improvement of Salesforce.

Matching Summary

Support the current Salesforce team in their management and handling of user Support tickets.

Skills & Requirements

Must-have

  • Salesforce user support
  • Service Cloud and Experience Cloud
  • Salesforce data management
  • Salesforce security model
  • internal business processes

Nice-to-have

  • human-centered tech solutions
  • game-changing career opportunities
  • modernize customer experience
  • continuous improvement mindset

Key Requirements

  • Salesforce Administrator Certification (ADM201)
  • Previous Salesforce Administrator experience
  • Working knowledge of Flows
  • Strong experience with Data Loader
  • Confidence with Salesforce security model

Work Rights

Not specified

Tailored Resume

Cover Letter