Drive our global client experience (CX) program forward by managing survey implementation from concept to delivery
Job Summary
Drive our global client experience (CX) program forward by managing survey implementation from concept to delivery.
Serve as a strategic bridge between senior business stakeholders and our technical teams, ensuring our client feedback programs are operationally structured.
Establish and manage a community of certified Qualtrics builders across the organization and develop training programs to enable these builders.
Matching Summary
Drive our global client experience (CX) program forward by managing survey implementation from concept to delivery.
Skills & Requirements
Must-have
Strategic program management
Survey implementation lifecycle
Cross-functional team collaboration
Qualtrics product ownership
Vendor relationship management
Community management and enablement
Nice-to-have
Proactive problem-solver
Excellent communication skills
Attention to detail
Natural teacher and enabler
Win together mindset
Key Requirements
5-7 years program or project management experience