Developer Escalation Engineer

Hewlett Packard Enterprise

Bangalore, India
Hybrid
3 years tier-4 escalation experience
.net java or c++ programming proficiency
Strong debugging and analytical skills
This role involves diving deep into customer-reported issues by analyzing logs and debugging production code to identify root causes

Job Summary

  • This role involves diving deep into customer-reported issues by analyzing logs and debugging production code to identify root causes.
  • The position offers exposure to cutting-edge technologies in IT infrastructure and disaster recovery within a dynamic engineering team.
  • Candidates will collaborate with Support, QA, and R&D teams to address escalations and improve product supportability features.

Matching Summary

This role involves diving deep into customer-reported issues by analyzing logs and debugging production code to identify root causes.

Skills & Requirements

Must-have

  • 3 years Tier-4 escalation experience
  • .NET Java or C++ programming proficiency
  • Strong debugging and analytical skills

Nice-to-have

  • Public cloud expertise AWS Azure GCP
  • Containerization Kubernetes Docker knowledge
  • Disaster recovery concepts familiarity

Key Requirements

  • Bachelor's or Master's degree in Computer Science
  • Minimum 3 years of Tier-4 escalation or development experience
  • Proficiency in .NET, Java, or C++ languages

Work Rights

Not specified

Tailored Resume

Cover Letter