Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details
Job Summary
Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details.
Provide operational support in addressing servicing related enquiries from internal teams, customer service channels, agents and intermediaries.
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.
Matching Summary
Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details.
Skills & Requirements
Must-have
policy administration systems
digital workflow platforms
data accuracy and integrity
quality assurance and compliance
customer experience focus
Nice-to-have
continuous improvement mindset
interpersonal skills
accountability and workload management
Key Requirements
Good English communication skills
Problem solving and analytical skills
Digital literacy and operational systems experience