Data Analyst, Employee Service Center

Zillow Group

Remote, United States
Base: $79,000.00 - $132,800.00 annually depending ...
Fully remote
Workday and servicenow proficiency
Hr transaction analysis experience
Dashboard and reporting development
This role serves as the analytical engine for the Employee Service Center, transforming data from Workday and ServiceNow into insights that improve employee support outcomes

Job Summary

  • This role serves as the analytical engine for the Employee Service Center, transforming data from Workday and ServiceNow into insights that improve employee support outcomes.
  • The successful candidate will own the reporting cadence, design dashboards, and conduct deep-dive investigations to identify bottlenecks and drive automation opportunities.
  • Zillow Group is recognized as a Fortune 100 Best Company to Work For, offering a remote work environment with competitive base pay and equity awards.

Matching Summary

This role serves as the analytical engine for the Employee Service Center, transforming data from Workday and ServiceNow into insights that improve employee support outcomes.

Salary

Base: $79,000.00 - $132,800.00 annually depending on location; Equity: Eligible based on experience, performance, and location; Benefits: Not specified

Skills & Requirements

Must-have

  • Workday and ServiceNow proficiency
  • HR transaction analysis experience
  • Dashboard and reporting development
  • SLA and performance metric monitoring
  • Root cause analysis of process bottlenecks

Nice-to-have

  • Strong data storytelling abilities
  • Proactive problem-solving mindset
  • Cross-functional collaboration skills
  • Experience with capacity modeling
  • Ability to influence leadership decisions

Key Requirements

  • 3-5 years of HR operations or analytics experience
  • Hands-on experience with Workday and ServiceNow
  • Proficiency in SQL, Excel, and BI dashboarding tools

Work Rights

Not specified

Tailored Resume

Cover Letter