Sr. Customer Support Specialist

HighLevel

Philippines, Philippines
On-site
Advanced product support
Troubleshoot and resolve tickets
Subject matter expert
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth

Job Summary

  • HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth.
  • We are building more than software; we are building a global community rooted in creativity, collaboration, and impact.
  • Senior Customer Support Specialists are subject matter experts on assigned Product and Features.

Matching Summary

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth.

Skills & Requirements

Must-have

  • Advanced product support
  • Troubleshoot and resolve tickets
  • Subject matter expert
  • Customer support representatives

Nice-to-have

  • Global remote-first environment
  • Creativity and collaboration
  • Innovation thrives
  • Ideas are celebrated

Key Requirements

  • Subject matter expert on assigned Product and Features
  • Provide advanced support for escalated Product ticket queues
  • Work alongside Customer Support Representatives

Work Rights

Not specified

Tailored Resume

Cover Letter