Superviseur.euse À La Réception (h/f/d)

Sofitel Sydney Wentworth

Mont-Tremblant, Québec, Canada
On-site
Supervise customer service agents
Ensure opera data accuracy
Respond to client requests
The hotel offers a unique professional experience where excellence and quality of life are combined, with a strong focus on employee well-being

Job Summary

  • The hotel offers a unique professional experience where excellence and quality of life are combined, with a strong focus on employee well-being.
  • Employees benefit from worldwide travel discounts, a competitive benefits package, and opportunities for professional development and community engagement.
  • The role involves supervising reception staff, ensuring operational efficiency, coordinating guest services, and contributing to administrative tasks and team development.

Matching Summary

The hotel offers a unique professional experience where excellence and quality of life are combined, with a strong focus on employee well-being.

Skills & Requirements

Must-have

  • Supervise customer service agents
  • Ensure OPERA data accuracy
  • Respond to client requests
  • Coordinate group arrivals/departures
  • Participate in staff recruitment
  • Maintain positive employee relations
  • Coordinate health and safety emergencies

Nice-to-have

  • Promote employee development
  • Act as a role model
  • Contribute to community initiatives
  • Engage in company culture

Key Requirements

  • 1-2 years of reception experience
  • Diploma in hospitality or equivalent
  • Ability to make decisions independently
  • Experience with OPERA required
  • Proficiency in Word and Excel
  • Excellent French and English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter