Executive - Maintenance

KONE International

Kolkata, India
Not specified; not specified; comprehensive reward...
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Customer relationship management
Equipment safety and performance
Safe working practices execution
** KONE International is seeking a Senior Executive/Executive in Maintenance for their Kolkata office to enhance customer satisfaction and ensure safety and performance of elevators and escalators. The role involves customer relationship management, service operations, and leadership responsibilities, alongside opportunities for career growth within a global organization. **

Job Summary

  • The role is responsible for ensuring customer satisfaction through quality service and proactive on-site communication.
  • Employees must maintain excellent relationships with customers while adhering to strict equipment safety and performance standards.
  • KONE offers comprehensive learning programs and a collaborative culture focused on sustainability and employee engagement.

Matching Summary

Match Score: 75

** KONE International is seeking a Senior Executive/Executive in Maintenance for their Kolkata office to enhance customer satisfaction and ensure safety and performance of elevators and escalators. The role involves customer relationship management, service operations, and leadership responsibilities, alongside opportunities for career growth within a global organization. **

Salary

Not specified; Not specified; Comprehensive reward elements included

Skills & Requirements

Must-have

  • Customer relationship management
  • Equipment safety and performance
  • Safe working practices execution
  • Planned maintenance and callouts
  • Spare parts inventory management

Nice-to-have

  • Ambassador attitude towards customers
  • Sales lead generation capability
  • Team training and coaching skills
  • Proactive communication style
  • Continuous improvement mindset

Key Requirements

  • Familiarity with lift and associated technology
  • Ability to attend proposed training sessions
  • Willingness to provide training or coaching if nominated

Work Rights

Not specified

Tailored Resume

Cover Letter