Staff Engineer, Prod Tech Support

Johnson Controls OpenBlue

Cross-functional team leadership
Product design issue resolution
Technical content for training
Lead and/or participate on cross-functional teams globally to drive continuous improvement of products and processes for water cool chillers

Job Summary

  • Lead and/or participate on cross-functional teams globally to drive continuous improvement of products and processes for water cool chillers.
  • Provide technical content for training materials and service literature, including Installation and Operations Manuals, Service Manuals, and Repair Parts Lists.
  • Interact globally with various internal groups and component suppliers regarding component quality and failure modes, and participate on Warranty Teams to find root causes and corrective actions.

Matching Summary

Lead and/or participate on cross-functional teams globally to drive continuous improvement of products and processes for water cool chillers.

Skills & Requirements

Must-have

  • Cross-functional team leadership
  • Product design issue resolution
  • Technical content for training
  • Service literature technical content
  • Global communication of lessons learned
  • Component quality and failure mode interaction

Nice-to-have

  • Proactive issue resolution
  • Sharing best practices globally
  • Six Sigma skills
  • Power BI experience

Key Requirements

  • Bachelor's degree in engineering or 15 years chiller experience
  • 8+ years experience with scroll/screw water cooled chillers
  • Product development process knowledge
  • Proficiency in Microsoft Suite Applications
  • Effective communication at all levels
  • Proficiency in English

Work Rights

Not specified

Tailored Resume

Cover Letter