Senior Business Operations Director

JLL

Reston, VA, US
8+ years progressive experience in business operations
Manage operations across multiple business units
Navigate complex multi-stakeholder environments
The Senior Business Operations Director serves as a strategic leader responsible for driving operational excellence and managing client relationships across multiple business lines within JLL

Job Summary

  • The Senior Business Operations Director serves as a strategic leader responsible for driving operational excellence and managing client relationships across multiple business lines within JLL.
  • This role requires developing operational frameworks that support business growth while identifying process optimization opportunities and establishing performance metrics to drive accountability.
  • JLL offers comprehensive benefits including a 401(k) plan with matching contributions, paid parental leave at 100% of salary, and early access to earned wages through Daily Pay.

Matching Summary

The Senior Business Operations Director serves as a strategic leader responsible for driving operational excellence and managing client relationships across multiple business lines within JLL.

Skills & Requirements

Must-have

  • 8+ years progressive experience in business operations
  • Manage operations across multiple business units
  • Navigate complex multi-stakeholder environments
  • Translate strategic objectives into measurable action plans
  • Develop tailored solutions for service line leaders

Nice-to-have

  • Strong consulting background managing multiple service lines
  • Familiarity with real estate technology platforms
  • Champion culture of continuous improvement and innovation
  • Demonstrated resilience in fast-paced high-pressure situations
  • Ability to gain results without direct management responsibility

Key Requirements

  • Bachelor's degree required; MBA preferred
  • 8+ years of progressive experience in business operations or consulting
  • Experience working with complex multi-stakeholder environments
  • Authorized to work in the United States without sponsorship

Work Rights

Must be authorized to work in the US without sponsorship

Tailored Resume

Cover Letter