Love Encore Delivery Specialist

Suburban Subaru of Troy

Troy, MI, US
Base: $60,000–$80,000; bonus/equity: not specified...
Not specified (assumed on-site based on the nature of dealership work)
Subaru foundations certification
Dynamic delivery checklist usage
Love-encore program execution
Suburban Subaru of Troy is seeking a Love Encore Delivery Specialist who will enhance new Subaru owners' understanding of their vehicles and ensure a positive post-purchase experience. The role involves coordinating follow-ups, facilitating redeliveries, and providing exceptional customer service, with a competitive salary range of $60,000–$80,000 based on experience

Job Summary

  • The role ensures new Subaru owners gain a thorough understanding of vehicle features through coordinated Love-Encore redeliveries between 14 and 60 days after purchase.
  • Employees are expected to maintain Subaru Foundations Certification and act as subject matter experts for both customers and internal retail colleagues.
  • The position offers a projected annual pay range of $60,000–$80,000 along with comprehensive benefits including medical, dental, vision, and 401(k) plans.

Matching Summary

Match Score: 85

Suburban Subaru of Troy is seeking a Love Encore Delivery Specialist who will enhance new Subaru owners' understanding of their vehicles and ensure a positive post-purchase experience. The role involves coordinating follow-ups, facilitating redeliveries, and providing exceptional customer service, with a competitive salary range of $60,000–$80,000 based on experience.

Salary

Base: $60,000–$80,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Subaru Foundations Certification
  • Dynamic Delivery Checklist usage
  • Love-Encore program execution
  • HEART Pillars application
  • STARLINK enrollment verification

Nice-to-have

  • Strong communication skills
  • Product knowledge expertise
  • Customer relationship management
  • Social media content creation
  • Team collaboration abilities

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter