Saas Field Technician

Teledyne FLIR

Not specified; benefits: salary sacrifice-led pens...
Experience in cloud-based products or saas environments
Understanding of customer onboarding processes
Familiarity with cybersecurity requirements
The role serves as the central point of ownership for end-to-end cloud customer onboarding and implementation

Job Summary

  • The role serves as the central point of ownership for end-to-end cloud customer onboarding and implementation.
  • Candidates must coordinate cybersecurity reviews and manage contractual requirements including MSAs and SLAs.
  • Benefits include a salary sacrifice pension plan matching up to 7%, 25 days holiday plus public holidays, and comprehensive wellbeing programs.

Matching Summary

The role serves as the central point of ownership for end-to-end cloud customer onboarding and implementation.

Salary

Not specified; Benefits: Salary sacrifice-led pension plan matching up to 7%; Free life assurance cover at four times basic annual salary

Skills & Requirements

Must-have

  • experience in cloud-based products or SaaS environments
  • understanding of customer onboarding processes
  • familiarity with cybersecurity requirements
  • knowledge of contractual frameworks like MSAs and SLAs
  • background in customer-facing roles

Nice-to-have

  • strong communication and stakeholder management skills
  • ability to manage multiple priorities
  • technical aptitude and problem-solving mindset
  • experience driving process improvements

Key Requirements

  • Experience in cloud-based products or SaaS environments
  • Background in customer-facing roles or technical support
  • Familiarity with data protection considerations

Work Rights

Not specified

Tailored Resume

Cover Letter