Collections Analyst

Alight Solutions

Hr, IN, United States
Identify and track delinquent accounts
Negotiate payment arrangements
Customer communication and follow-up
Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem

Job Summary

  • Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem.
  • Identify, track, manage, and investigate delinquent customer accounts, working closely with customers to negotiate payment arrangements and cultivate working relationships.
  • We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person.

Matching Summary

Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem.

Skills & Requirements

Must-have

  • Identify and track delinquent accounts
  • Negotiate payment arrangements
  • Customer communication and follow-up
  • Update outstanding account databases
  • Investigate account discrepancies

Nice-to-have

  • Champion People values
  • Grow with Purpose mindset
  • Be Alight integrity
  • Empathetic customer interaction

Key Requirements

  • At least 3 years Collections experience
  • Professional phone etiquette
  • Knowledge of debt collection legal requirements
  • Experience in a deadline-driven environment
  • Account management experience

Work Rights

Must have work authorization

Tailored Resume

Cover Letter