Channel Sales Support Agent (reseller)

Square (Block, Inc.)

Bay Area, CA, United States
Zone a: $111,700 - $167,400; zone b: $103,800 - $1...
On-site
1-2 years sales support experience
Crm systems proficiency (salesforce/hubspot)
Google workspace and ai tools
Square (Block, Inc.) is seeking a Channel Sales Support Agent to provide operational support for reseller sales, ensuring that sales teams have the resources needed to succeed. The role involves relationship building, problem-solving, and administrative tasks while fostering a collaborative environment. Ideal candidates thrive in fast-paced settings, enjoy helping others, and demonstrate strong ownership and initiative

Job Summary

  • The role serves as the operational backbone for the reseller sales motion, ensuring partners have everything needed to onboard products successfully.
  • Responsibilities include acting as the main point of contact for US and Canadian partnership teams while providing product knowledge and technical guidance.
  • The position offers a remote-first work environment with minimal travel requirements and access to comprehensive benefits including medical insurance and retirement savings.

Matching Summary

Match Score: 85

Square (Block, Inc.) is seeking a Channel Sales Support Agent to provide operational support for reseller sales, ensuring that sales teams have the resources needed to succeed. The role involves relationship building, problem-solving, and administrative tasks while fostering a collaborative environment. Ideal candidates thrive in fast-paced settings, enjoy helping others, and demonstrate strong ownership and initiative.

Salary

Zone A: $111,700 - $167,400; Zone B: $103,800 - $155,800; Zone C: $98,200 - $147,400; Zone D: $89,400 - $134,000 (includes target variable compensation)

Skills & Requirements

Must-have

  • 1-2 years sales support experience
  • CRM systems proficiency (Salesforce/HubSpot)
  • Google Workspace and AI tools
  • B2B sales process familiarity
  • SLA-based inquiry response

Nice-to-have

  • Experience with channel partners or distributors
  • Thrives in fast-paced environments
  • Takes ownership of problem resolution
  • Positive energy and approachable demeanor
  • Initiative to spot issues before escalation

Key Requirements

  • 1–2 years in sales support or channel management
  • Experience with CRM systems like Salesforce or HubSpot
  • Proficiency in Google Workspace and AI tools

Work Rights

Not specified

Tailored Resume

Cover Letter