IT Support Engineer (CAT 1, TCP/IP/DNS, East)

RECRUIT EXPERT PTE. LTD.

D01 Cecil, Marina, People’s Park, Raffles Place, 20 CECIL STREET PLUS 049705
Sgd 3,300 - 3,600 / monthly pm
On-site
Tcp/ip
Tcp/ip protocols
Cyber security
RECRUIT EXPERT PTE. LTD. is seeking an IT Support Engineer to provide technical assistance and resolve customer inquiries related to software, hardware, and network issues. The ideal candidate should possess a diploma in Cyber Security, have at least two years of relevant experience, and be well-versed in troubleshooting TCP/IP and DNS protocols

Job Summary

  • Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance
  • Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues
  • Work with development and product teams to resolve complex issues and keep stakeholders updated

Matching Summary

Match Score: 75

RECRUIT EXPERT PTE. LTD. is seeking an IT Support Engineer to provide technical assistance and resolve customer inquiries related to software, hardware, and network issues. The ideal candidate should possess a diploma in Cyber Security, have at least two years of relevant experience, and be well-versed in troubleshooting TCP/IP and DNS protocols.

Salary

SGD 3,300 - 3,600 / Monthly

Skills & Requirements

Must-have

  • TCP/IP
  • TCP/IP Protocols
  • Cyber Security
  • DNS Management
  • DNS-server

Nice-to-have

  • SLA Management
  • SLA Adherence
  • TCP/IP, Communications Protocol
  • Resolving The Technical Issues
  • TCP
  • Monitoring SLA
  • Technical Issues
  • DNS

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter