Client Success Manager Ii, Data & Marketing

Alkami Technology

Remote, US
Base: $81,000 - $90,000; bonus/equity: not specifi...
Fully remote
3-5 years client success or account management experience
B2b consultative relationship management skills
Digital marketing tactics knowledge (email, segmentation)
The role focuses on guiding new clients through the Segmint Data & Marketing platform from kickoff to successful early adoption

Job Summary

  • The role focuses on guiding new clients through the Segmint Data & Marketing platform from kickoff to successful early adoption.
  • Candidates must possess strong communication skills to lead client meetings, deliver tailored training, and drive time-to-value.
  • Alkami offers a remote-first environment with unlimited paid time off, a 401(k) match, and a culture recognized as a Best Place to Work.

Matching Summary

The role focuses on guiding new clients through the Segmint Data & Marketing platform from kickoff to successful early adoption.

Salary

Base: $81,000 - $90,000; Bonus/Equity: Not specified; Benefits: Unlimited PTO, 401(k) match, remote-first

Skills & Requirements

Must-have

  • 3-5 years Client Success or Account Management experience
  • B2B consultative relationship management skills
  • Digital marketing tactics knowledge (email, segmentation)
  • Proficiency with Gainsight, Salesforce, Jira tools
  • Ability to explain technical concepts to non-technical stakeholders

Nice-to-have

  • Experience with financial institutions or fintech solutions
  • Hands-on exposure to marketing automation platforms
  • Background in digital banking or customer intelligence
  • Strong presentation and workshop facilitation skills
  • Willingness to travel up to 25%

Key Requirements

  • 3-5+ years relevant Client Success or Implementation experience
  • Eligible to work in the US without sponsorship
  • Proven ability to manage concurrent projects and deadlines

Work Rights

Must be eligible to work in the US

Tailored Resume

Cover Letter