Claims Consultant

EML

Tweed Heads, Australia
Not specified; salary reviews included; annual com...
Hybrid (fully remote with option for up to 3 days per week after initial performance review)
Manage portfolio of workers compensation claims
Liaise with injured workers and employers
Provide empathetic customer focused service
EML is seeking Claims Consultants for their Workers Compensation and Personal Injury Claims Management team in Tweed Heads, Australia. The role involves managing a portfolio of claims and providing support to injured workers while fostering a collaborative and diverse work environment. ###

Job Summary

  • The role involves managing a portfolio of workers compensation claims while supporting injured workers to recover and return to work.
  • Candidates will receive support from designated specialists including Technical Specialists, Injury Management Specialists, and Team Leaders.
  • The company offers comprehensive benefits including up to 16 weeks paid parental leave, flexible work-from-home options, and a corporate wellbeing program.

Matching Summary

Match Score: 85

EML is seeking Claims Consultants for their Workers Compensation and Personal Injury Claims Management team in Tweed Heads, Australia. The role involves managing a portfolio of claims and providing support to injured workers while fostering a collaborative and diverse work environment. ###

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • manage portfolio of workers compensation claims
  • liaise with injured workers and employers
  • provide empathetic customer focused service
  • work within legislation and compliance guidelines

Nice-to-have

  • previous experience in medical or corporate field
  • willingness to go above and beyond for customers
  • ability to multitask and shift priorities
  • thrives on working in a team environment
  • proactive self-motivated creative thinking

Key Requirements

  • face-to-face group interview attendance required
  • availability to start June 9th 2026
  • customer service experience in medical hospitality retail or corporate fields desirable

Work Rights

Not specified

Tailored Resume

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